Shipping and Returns

Shipping Options

Our orders are shipped via the United States Postal Service (USPS) unless otherwise requested. We do utilize UPS and FedEx upon request. 

Orders shipped to PO Boxes will be shipped only by USPS. Shipping to PO Boxes may delay the arrival of the order.

Shipment Times

Cutouts normally ship within three (3) business days after the order is completed and the merchandise is created.
 Signs normally ship within five to ten (5-10) business days

If your order gets delayed, we will notify you immediately. 

If you require an item by a certain date please contact us prior to purchase to ensure that we can accommodate your request.

Customs and Import Fees

Purchasers are responsible for any Customs or Import Fees that may apply. Fire Pigs Designs is not responsible for any possible delays due to Customs which can take up to six weeks..

Cancellations

Due to the custom personalization of our products, we do not accept cancellations once an order has been completed.

Return/Exchange Policy

Since every item we made is custom cut for you and filled as the order comes in each order is considered Final and no returns are accepted.

 If your order arrives damaged, contact us within three (3) business days and we will ship a replacement or provide a refund. You will need to include photographs of the damaged item and packaging for insurance purposed.

We do not provide refunds or replacements if we are not contacted within three business days of your receiving the order or photographs of the damaged item are not provided.